FAQ

Frequently Asked Questions

Everything you need to know about the program

Getting Started

The Counter Sales Program is an exclusive rewards program for authorized CANiK Counter Reps. Earn points on qualifying sales and redeem them for exclusive gear, accessories, and merchandise.

Click the 'Register' button and fill out your store's FFL information. Your FFL status will be verified by our team, and you'll receive confirmation within 1-2 business days.

No, the program is completely free for verified FFL Counter Reps.

Earning Points

After making a qualifying CANiK sale, photograph your receipt and upload it through your account dashboard. Our OCR technology extracts the details automatically, and points are credited within 24 hours after verification.

All CANiK firearms purchased through authorized channels qualify for points. Check your dashboard for current point values per product.

Most receipts are processed within 24 hours. You'll receive a notification when your points have been credited.

Rewards & Redemption

Browse our rewards store for exclusive CANiK apparel, accessories, range gear, and merchandise. Point values vary by item.

Points remain valid for 12 months from the date earned. Check your dashboard for specific expiration dates.

The rewards store is coming Q1 2026. Keep earning points now—they'll be ready when the store opens.

Account & Support

Visit the Orders section in your dashboard to view order history and tracking information.

You'll receive a notification explaining why. Common reasons include unclear images or ineligible products. You can resubmit with corrected information.

Visit our Contact page or email support directly. We typically respond within 24 hours.

Still have questions?

Contact Us